Testimonials

Read Customer Testimonials

Are you planning a local or cross-country move in Canada? If so, you should hire the professionals at Five Star Moving. We can pack, load, unload and unpack your belongings. But don’t just take our word for it. See what our past customers have to say about our moving services. When you’re ready to book your move, give us a call to speak to a member of our team.

Belongings Arrived in Perfect Condition

Five Star Moving were awesome! I got a super fast response and a great quote. They were very flexible in working with me on setting pick up / delivery times. All of my things arrived in perfect condition, and surprisingly quickly given that I moved across half of Canada! Super happy. If I do another long-distance move, I'll be hitting them up again.

Ryan B.
December 2016

Friendly & Professional

Not only was Jo Ann the fastest person to respond to my quote inquiry, but she was also the most detailed with the costs associated with moving, as well as the process. She was friendly and professional, and always answered my e-mails. Her team was extremely fast and efficient when packing our things, and upon delivery everything was in perfect order and unloaded equally as fast. There were no hidden costs and we paid exactly what we were quoted. I will absolutely use their services in the future.

Ashleigh P.
October 2016

Very Accomodating

Very good experience. Hard working, professional and moved our house with minimal headache on our part. Really the way a moving company should be run, professional, on time and very accommodating. Will be using them again to move.

Peter S.
September 2016

Did Not Disappoint

I have used this company to move across Canada 3 times. They came highly recommended and didn't disappoint. The staff were very efficient, friendly and professional. All my furniture was taken apart, wrapped and put back together in the new house. I would definitely use them again and would recommend them if looking for a longhaul mover.

John W.
June 2016

Friendly, Patient & Accomodating

Five Star Moving handled my aging Greek parents move from NL to NB. They were friendly, patient and accommodating and explained the process well and were up front about all potential costs and timelines. Pick up and delivery was efficient and all furniture was set up at the new location. We highly recommend this company for any move.

Nick
September 2015

Great Service

Fantastic move back home from Alberta - great service and nothing damaged. Will definitely recommend to all my friends who are moving.

Rhonda P.
November 3, 2014

Prompt & Friendly Service

Excellent move to Ontario. Prompt, friendly service and not one thing damaged. Would highly recommend using this company and contributing to local business. Will definitely be calling them again.

Roger
October 14, 2014

Very Satisfied

Hi Jo Ann

All of Emma's furniture arrived. I want to let you know that I was very satisfied with the service all around and would definitely recommend Five Star Moving to friends. Thanks again for all your help.

Janice
July 14, 2014

Extremely Impressed

Hi Jo Ann,

Just want to drop you a line to say Thank you for your excellent service. My shipment arrived on Tuesday and words simply can't say how grateful I am to you, your staff and your driver for the safe delivery of our very fragile contents.

I was extremely impressed with the care taken in handling the furniture and wish to express my gratitude to your driver for his service.

Thank you so much for your exceptional service and you certainly are a "Five Star" Moving company.

Sincerely,
Michele H.
March 28, 2013

A Stress-Free Moving Experience

Five Star Moving helped my relocation experience from West Quebec to St. John's NL to be totally stress free. They helped me create the necessary steps for my move, kept in touch at every stage, and did the job professionally. I only had to catch the plane to find all of my belongings intact, exactly where I wanted them. I highly recommend this company.

Susan R.
St. John's, December 2012

Fantastic Job

Hi Jo Ann,

I want to thank you for the extraordinary service during my recent move from Ontario to NL. I was extremely pleased with your competitive pricing, your company's integrity and the fantastic care and attention with which my possessions were handled.

I think it says it all when not even a teacup was broken or lost in the journey.

Your driver and crew chief Jason Tizzard delivered a particularly FANTASTIC job.

Thank you very much. I appreciate the outstanding job you did for me and I feel lucky I was able to find you.

Best Regards,
Mary S.
November 12, 2012

Great Service

Hi Jo Ann,

Our boxes arrived with no scratches or damage. Thank you again for the service. Please thank Jason for his service and his pleasant way, he was really great.

Regards,
Gerald
June 11, 2012

Thank You

Hello, my name is Randy O. I'd like to thank you for getting my sister Audrey and Mal across the gulf. You are a very special man to do this for them. You made my surprise birthday party even more special by getting them here on time.

Thank you again, and God bless you.

Randy
Oct. 11, 2010

Very Helpful

Hello Jo Ann

I wish to thank you from the bottom of my heart. It was because of you that my daughter was able to write her test on Monday and not fall behind in school.

Thank you very much for all your effort in getting her things moved by the weekend - it eliminated some stress for her and me too. We all appreciate how helpful you and your company have been to us and we'll definitely remember this on another move. A big thank you to Tommy for his over and beyond helpful manner and genuine friendliness!!

Thanks again Jo Ann for your patience and understanding!!

Carol Ann S.
Sept. 28, 2010

Very Happy

Hi Jo Ann:

I was very happy with the move and the movers and I've given your name to my realtor in Vancouver. She seemed pleased.

Thanks
Kathleen
March 5, 2010

Thank You So Much

Hi Jo Ann

I want to thank you and the guys for helping me with my move. I especially appreciated their effort to get my huge couch into my tiny basement apartment 2 different ways; even though it wouldn't fit, it was still nice to know they did everything they could to try to get it in the door. Thank you all so much!

Sincerely,
Jennifer B.
September 10, 2009

An Experience to be Thankful for

Hi Jo Ann

Brad and I want to thank you for everything. You have made our experience one to be truly thankful for. You are the greatest and we couldn't have asked for more from anyone.

Take care
Jenn and Brad B.
June 3, 2009

Amazing

Good Morning Jo Ann,

All I can say is WOW - your team is amazing!! Both Tommy and Alfie were fantastic. I have never in my life experienced anything like the efficiency displayed while moving our things. I'm still stunned by how they managed to get everything done so quickly. It was a pleasure having them here and we appreciate having your company handling our move to NL.

Take care,
Jenn
May 14, 2009

Very Professional

Hello Jo Ann

I would just like to thank you for a very professional move of my stuff from Calgary to home.

John B.
April 21, 2009

Highly Recommend

I highly recommend 5 star. I had 162 glass pieces that were large frames and display cases and nothing was broken.

Thanks
Joy L.
March 27, 2009

A Stress-Free Move

Hi Jo Ann:

Just wanted to thank you for the very professional and stressless move that you and your company managed to do for me. All the staff were great and I have all good to say regarding the experience. I'll be sure to pass along your company name should I hear of anyone needing movers in the future.

Regards,
Elaine A.
April 3, 2008

So Thankful

Dear Jo Ann:

We are thankful for the safe and professional shipment of our personal belongings from Ontario to NL in July.

Thank you for your great service.

Sincerely,
Corvin C.

Hardworking & Diligent

Jo Ann:

My husband and I moved into our new house a week ago, and I just wanted to commend your staff for their hard work and professional manner. Moving can be quite stressful, however the Five Star crew made us feel totally confident that our move would go well.

Your staff was hard working, diligent and they seemed committed to taking care of our belongings. I was very impressed. I thought it was especially excellent service considering they worked so fast.

We will not only recommend your services, we will be sure to use you in the future!

With sincere thanks,
Virginia H.
October 6, 2006

Very Professional & Efficient

Hey Jo Ann,
Just a quick note to let you know that the first part of the move went great. Tom and Claude are a great moving team - very professional, very nice, very efficient. They did a great job.

Robin C.
May 1, 2006

A Professional Job with a Smile

I just want to say a very special thank you to Jo Ann and her team members. They did a very professional job with a smile. It meant the world to our little girl getting her things and it meant the world to her dad and I knowing that we could count on good reliable people to move her things across the country promptly and safely. Our family would like to say thank you once again and wish that each trip you take be a safe one. Keep up the good work guys and you will have our highest recommendation to all our friends and family. Take care and God bless.

Vickie
April 3, 2006

Great Service & Very Helpful

Dear Jo Ann:

If you ever need a customer reference I would be happy to oblige. I have also very willingly referred your services to many other friends and family members that inquire.

After hearing all the horror stories and seeing the investigative news specials re: dishonest movers, choosing a mover was a concern. Your company came highly recommended from a retired military family who had many moves. Our decision to trust our goods to Five Star Moving from Calgary to St. Johns is not regretted. Great service, very helpful people, everything as promised and going the extra mile ..... thank you!

Sincerely,
Terry S.
September 6, 2005

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